IssuePass vs PassNinja
PassNinja is developer-focused, but IssuePass offers both code and visual editing, professional support, and better enterprise features for growing teams.
| Feature | IssuePass | PassNinja |
|---|---|---|
| Starting Price | $29/month | $25/month |
| Visual Template Editor | Yes (drag & drop) | No (code only) |
| HubSpot Integration | Native (built-in) | Not available |
| Support Channels | Email, chat, phone | Email only |
| API Access | ||
| All Pass Types | ||
| Push Notifications | ||
| Template Library | 50+ templates | Code samples only |
| Response Time SLA | 4-hour (Business+) | Best effort |
| Onboarding Assistance | Professional+ | Not available |
| Webhook Support | ||
| Custom Branding | Business+ ($199) | All plans |
Code + Visual Flexibility
Best of both worlds for developers and non-technical users
1. Visual Editor + Code Access
IssuePass: Drag-and-drop visual editor for quick design, plus full JSON/API access for advanced customization. Switch between modes seamlessly. Perfect for teams with mixed technical skills.
PassNinja: Code-only approach. Requires technical knowledge to create and edit passes. Not accessible to non-developers.
2. Professional Support
IssuePass: Email, live chat, and phone support. Response time SLAs on Business+ tier. Dedicated success manager for enterprise accounts. Onboarding assistance included.
PassNinja: Email support only with best-effort response times. Self-service for setup and troubleshooting.
3. Ready-to-Use Templates
IssuePass: 50+ professionally designed templates for all pass types. Clone, customize, and launch in minutes. Templates optimized for both iOS and Android.
PassNinja: Code samples and documentation. Build from scratch or adapt examples. Longer time to first pass.
4. Native CRM Integration
IssuePass: Built directly into HubSpot. Send passes from contact records, automate campaigns with workflows, track engagement in CRM timeline.
PassNinja: No native CRM integrations. Build custom integrations via API.
When to Choose PassNinja
PassNinja is ideal if you:
- Prefer code-only workflow and don't need visual tools
- Want white-label on the lowest pricing tier
- Have a technical team that doesn't need support
- Want to save $4/month on entry pricing
Get the best of both worlds
Visual editing for speed, API access for power, and professional support when you need it. Start your 14-day free trial.